Frequently Asked Questions

Where do the time predictions come from in OneBusAway?

King County Metro

GPS-based tracking system

Pierce Transit

GPS-based tracking system

Other Agencies

Other agencies use time predictions based on schedule data they provide to OneBusAway.

My results show a bunch of colors. What do the colored numbers mean?

  • Green - means the bus is on time
  • Blue - means the bus is late
  • Red - means the bus is early
  • Black - means no real-time info is available (this is the scheduled arrival time)

How do I find or report a lost item?

Contact the agency where you lost or found the item:

How can I provide feedback on OneBusAway information?

We appreciate the feedback. Please send an email to onebusaway@soundtransit.org If we need to gather more information, we will contact you directly. Otherwise, due to the volume of feedback, we will not be able to reply individually.

How can I provide feedback on the application?

If you have a question or concern about how the application works on your mobile phone, please contact the developer directly.

*iPhone https://itunes.apple.com/us/app/onebusaway/id329380089?mt=8
*Android https://play.google.com/store/apps/details?id=com.joulespersecond.seattlebusbot&hl=en
*Windows http://www.windowsphone.com/en-us/store/app/onebusaway/30dcbcc4-e3d0-df11-9eae-00237de2db9e

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